For property managers and agency owners with rentals
A tenant moved out on the 1st. Nobody knew the lease was ending.
This is the story of Elena's lease — and what changes when renewals are on your radar weeks before the end date, instead of the week after.
The way it usually goes
- Lease end dates live in a spreadsheet nobody opens until it's too late.
- A renewal conversation that should take five minutes turns into a vacancy.
- Meanwhile the landlord is calling, and nobody can say who was meant to follow up.
The story
Six weeks out — Expiring leases are on the radar.
Weeks of warning, not days. The expiring-rentals view lists leases that are about to end, with the tenant, the property and the time left — so renewals are planned, not discovered.
28 days out — A prompt to start the conversation.
Someone is reminded — with the facts. For Elena's Canary Wharf lease, Realto AI raises a “rental expiring soon” suggestion: the lease ends on 6 November and no renewal has started. Where AI drafting is on, a draft message is ready for Lucas to review and send.
That afternoon — It becomes a task with an owner and a date.
No more “I thought you were doing it.” The renewal check-in lands in Lucas's task list and calendar, marked as created by Realto AI. When he logs the follow-up, the suggestion clears itself.
The week after — A reminder to every tenant who needs one.
Consistent, without the chasing. Need to reach several tenants at once? Build an audience in your CRM and send a renewal reminder by WhatsApp, SMS or email — then watch delivery and replies.
The day Elena says yes — Extending the lease takes a tap.
Five minutes, not a vacancy. Lucas extends the rental from the app, the deal record updates, and the lease drops off the radar — until next year.
What changes for your company
- Expiring leases surfaced weeks before the end date.
- A clear owner and a draft for every renewal conversation.
- Renewal reminders to many tenants at once, when you need them.
- Lease extension recorded in a tap, from the field.
Questions you might have
Do I have to switch the rental prompts on?
Yes. Rental to-dos and alerts from Realto AI are opt-in per workspace, so you decide whether and when they appear.
Does Realto contact tenants by itself?
No. Realto AI suggests and drafts; your team decides and sends. Campaigns are messages you create and schedule.
Can I extend a lease from my phone?
Yes. Rentals can be extended from the Realto agent app as well as from the web dashboard.