For owners and operations managers
Wednesday, 2 pm. You find out where your agent is when the client calls to ask.
This is the story of Maya and her field team — and what changes when you can see who's on a visit, without asking, and without watching people when they're off duty.
The way it usually goes
- Agents are “on a visit” — you hope.
- Attendance is a message at 9 am and a guess for the rest of the day.
- When a new lead needs someone nearby, you start ringing around.
The story
8:45 am — He starts work mode. Tracking starts with it.
Privacy has an on/off switch. Location is shared only while an agent is on duty, and the app shows clearly when it's active. When work mode ends, so does tracking.
10:40 am — Maya sees who's where — and who's on a visit.
She stops guessing. The live map shows each agent on duty, what they're doing and the visits in progress. A new lead in Marina? The closest agent is one look away.
2:00 pm — When a client asks, she already knows.
A calm answer instead of a scramble. Omar is at the Marina-view flat with Khalid, since 10:42. The status, the start time and the linked visit are one click away.
6:30 pm — Attendance records itself. The day can be replayed.
Fair for the team, clear for the company. Work-mode sessions create attendance and field-activity records automatically. Replay a day's route when you need to understand what happened — not to micromanage.
Friday — Performance everyone can see — and trust.
Recognition built on real activity. Scored, periodic rankings come from real pipeline activity — visits, offers, deals — so good work is visible and the numbers aren't self-reported.
What changes for your company
- You know where your field team is while they're on duty.
- Attendance and field activity are recorded without paperwork.
- Closest-agent decisions take seconds, not phone calls.
- Privacy-first: location is shared only during work mode.
Questions you might have
Is my team tracked all day?
No. Tracking runs only while an agent is on duty in work mode, and the app shows when it's active.
Which plan includes live tracking?
Live tracking is part of the Agent Management module, planned for the Enterprise plan (coming soon).
Does it work on iOS and Android?
Yes. The Realto agent app is available for both, and the admin dashboard works in any modern browser.